Privacy Policy
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1. Data Protection at a Glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to our privacy policy set out below this text.
Data collection on this website
Who is responsible for the data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section “Information on the controller” in this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, by you providing it to us. This may, for example, be data you enter in a contact form.
Other data is collected automatically or after your consent when you visit the website, by means of our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other order enquiries.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this and other questions on the subject of data protection.
Analysis tools and third-party tools
When you visit this website, your browsing behaviour may be statistically analysed. This is done primarily using so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
Cloudflare
We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).
Cloudflare offers a globally distributed content delivery network with DNS. Technically, the transfer of information between your browser and our website is routed through Cloudflare's network. This enables Cloudflare to analyse the data traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. In doing so, Cloudflare may also use cookies or other technologies for the recognition of internet users, which are, however, used solely for the purpose described here.
The use of Cloudflare is based on our legitimate interest in providing our website as error-free and securely as possible (Art. 6(1)(f) GDPR).
The transfer of data to the USA is based on the European Commission's standard contractual clauses. You can find details and further information on security and data protection at Cloudflare here: https://www.cloudflare.com/privacypolicy/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/5666.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Information on the controller
The controller responsible for data processing on this website is:
64bitAudio UG (haftungsbeschränkt) Zingerleweg 20 14089 Berlin Phone: +49 176 5687 5100 Email: contact@64bitaudio.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage period
Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for erasure or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.
General information on the legal bases for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, where special categories of data within the meaning of Art. 9(1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, data processing is additionally based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g. via device fingerprinting), the data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where it is necessary for compliance with a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. transfer of data to tax authorities), where we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in passing it on, or where another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out up to the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING IN SO FAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged breach. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where it is technically feasible.
Information, rectification and erasure
Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to advertising emails
The use of contact data published within the framework of the imprint obligation to send advertising and information materials not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.
4. Data Collection on This Website
Cookies
Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.
Where other cookies and services are used on this website, you can find information about this in this privacy policy.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR where your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this was requested; the consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Enquiry by email or telephone
If you contact us by email or telephone, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR where your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this was requested; the consent can be revoked at any time.
The data you send to us via contact enquiries will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
6. Analytics Tools and Error Tracking
PostHog
On our website, we use the web analytics service PostHog. The provider is PostHog Inc., 2261 Market Street #4008, San Francisco, CA 94114, USA (hereinafter “PostHog”). We use PostHog's European service at eu.posthog.com; the data is processed and stored exclusively in the European Union.
PostHog enables us to analyse user behaviour on our website. Among other things, the following data is collected: pages visited, click and scroll behaviour, approximate geographical origin (based on an anonymised IP address), the end device used, browser and operating system, and session data.
The use of PostHog is based exclusively on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You can revoke your consent at any time via our cookie settings with effect for the future.
We have concluded a data processing agreement (DPA) with PostHog pursuant to Art. 28 GDPR, which ensures compliance with the GDPR when processing your data.
You can find further information on data protection at PostHog at: https://posthog.com/privacy
Sentry
We use the service “Sentry” to detect, analyse and resolve errors and crashes on our website. The provider is Functional Software Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA (hereinafter “Sentry”). We use the European region of Sentry (sentry.io/eu); the data is processed and stored exclusively in the European Union.
When a technical error occurs, Sentry processes, among other things, the following data: shortened/anonymised IP address, browser and operating system information, the time of the error, technical data for error analysis (e.g. stack traces) and the URL of the page visited.
The use of Sentry is based on our legitimate interest in the technically error-free and secure provision of our website (Art. 6(1)(f) GDPR).
We have concluded a data processing agreement (DPA) with Sentry pursuant to Art. 28 GDPR.
You can find further information on data protection at Sentry at: https://sentry.io/privacy/
7. Plugins and Tools
Google Fonts (local hosting)
To display fonts uniformly, this site uses so-called Google Fonts, which are provided by Google. The Google Fonts are installed locally. No connection to Google's servers takes place in the process.
You can find further information on Google Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
8. eCommerce and Payment Providers
Processing of customer and contract data
We collect, process and use personal customer and contract data for the establishment, organisation of content and modification of our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data is deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.
Data transfer upon conclusion of a contract for online shops, retailers and the shipping of goods
When you order goods from us, we pass on your personal data to the transport company entrusted with delivery and to the payment service provider commissioned with payment processing. Only such data is disclosed as the respective service provider needs to fulfil its task. The legal basis for this is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. Where you have given corresponding consent pursuant to Art. 6(1)(a) GDPR, we will pass your email address on to the transport company entrusted with delivery so that it can inform you by email about the shipping status of your order; you can revoke your consent at any time.
Payment services
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the relevant providers apply to these transactions. The payment service providers are used on the basis of Art. 6(1)(b) GDPR (contract processing) and in the interest of a payment process that is as smooth, convenient and secure as possible (Art. 6(1)(f) GDPR). Insofar as your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for the data processing; consents can be revoked at any time with effect for the future.
We use the following payment services / payment service providers within the scope of this website:
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).
Payment processing in our online shop is carried out exclusively via Stripe. Various payment methods are offered via Stripe (in particular credit and debit cards, SEPA direct debit, PayPal, Klarna, Apple Pay, Google Pay). When you select one of these payment methods, the payment data is processed by Stripe and, where applicable, forwarded to the respective provider of the payment method.
The transfer of data to the USA is based on the European Commission's standard contractual clauses. You can find details here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.
You can read more about this in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.
We have concluded a data processing agreement (DPA) with Stripe pursuant to Art. 28 GDPR.
9. Shipping and Email Dispatch
Shippo
To handle shipping, we use the service “Shippo”. The provider is Goshippo Inc., 731 Market Street, San Francisco, CA 94103, USA (hereinafter “Shippo”).
As part of the creation of shipping labels, the following data is transmitted to Shippo: name and delivery address of the recipient, where applicable an email address for shipping notifications, and order data on the package contents (e.g. weight and dimensions). The legal basis for the data processing is Art. 6(1)(b) GDPR (performance of a contract – shipping of the ordered goods).
The transfer of data to the USA is based on the European Commission's standard contractual clauses. We have concluded a data processing agreement (DPA) with Shippo pursuant to Art. 28 GDPR.
You can find further information in Shippo's privacy policy: https://goshippo.com/privacy
Resend
For sending transactional emails (e.g. order confirmations, shipping notifications, warranty declarations) as well as for sending our newsletter, we use the service “Resend”. The provider is Resend Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA (hereinafter “Resend”).
As part of the email dispatch, the following data is transmitted to Resend: email address of the recipient, content of the email (e.g. order confirmation, newsletter), where applicable the name of the recipient, and technical metadata on the email dispatch (e.g. delivery status, open and click rates for the newsletter).
The legal basis for processing in the context of transactional emails is Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(f) GDPR (legitimate interest in reliable email delivery). For sending the newsletter, the legal basis is your consent pursuant to Art. 6(1)(a) GDPR.
The transfer of data to the USA is based on the European Commission's standard contractual clauses. We have concluded a data processing agreement (DPA) with Resend pursuant to Art. 28 GDPR.
You can find further information in Resend's privacy policy: https://resend.com/legal/privacy-policy